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Sales Agreement

This Distance Sales Agreement (the "Agreement") governs the purchase of services on www.viditravel.com, operated by VIDI TRAVEL TURIZM HIZMETLERI LTD. STI. (“the Company”, “we” or “us”). By making a purchase on our website, you (the "Buyer") agree to the terms and conditions of this Agreement.

1. Scope of the Agreement

This Agreement applies to the purchase of travel-related services through www.viditravel.com, including but not limited to tour packages, bookings, and other related services (the "Services").

2. Conclusion of the Contract

By completing the booking process on our website and providing payment details, the Buyer makes an offer to purchase the Services. The contract is considered concluded when the Company confirms the booking and sends a booking confirmation email to the Buyer.

3. Price and Payment

  • The price of the Services is specified on the website at the time of booking. Prices are displayed in Euro (EUR) or US Dollar (USD).
  • The Buyer agrees to pay the full price for the Services at the time of booking using one of the available payment methods on the website.
  • The Company reserves the right to modify prices or payment terms at any time. However, any changes will not affect bookings that have already been confirmed.

4. Delivery and Performance of Services

  • Services are delivered in the form of bookings or travel arrangements, and the Company will provide details of the services (such as dates, itineraries, etc.) in the booking confirmation.
  • The Company is not responsible for any third-party services or changes that occur once the services are provided by external providers (e.g., hotels, airlines, etc.).

5. Cancellation and Refund Rights

  • The Buyer’s right to cancel or request a refund is subject to the conditions specified in the content of the chosen package. The Cancellation and Refund Policy for each package is explicitly stated within the package details.

    Important: Cancellation and refund rights may vary depending on the package. The Buyer is advised to carefully review the package details before making a reservation to understand the specific cancellation and refund terms.

6. Cancellation and Modification Conditions

For cancellations and changes to bookings, please refer to our Cancellation Policy. The Buyer acknowledges that different services may have specific cancellation conditions that may affect refunds or modifications.

7. Buyer’s Obligations

  • The Buyer agrees to provide accurate and complete information during the booking process. The Buyer is responsible for ensuring that all details, including personal information and payment details, are correct.
  • The Buyer is responsible for ensuring they meet all necessary travel requirements (e.g., valid passport, visa, health requirements) for the services they have booked.

8. Force Majeure

The Company will not be liable for any delays, cancellations, or other failures in service caused by force majeure events, including but not limited to natural disasters, war, strikes, pandemics, or government actions that affect the provision of services.

9. Dispute Resolution

In the event of any dispute arising from this Agreement, the parties will seek to resolve the matter amicably. If a resolution cannot be reached, disputes will be subject to the jurisdiction of the courts in Turkey, in accordance with Turkish law.

10. Privacy and Data Protection

The processing of the Buyer’s personal data is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By purchasing services on our website, the Buyer agrees to the terms of the Privacy Policy.

11. Amendments to the Agreement

The Company reserves the right to modify or amend the terms of this Agreement at any time. Any changes will be reflected on this page, and your continued use of the website after such changes constitutes your acceptance of the updated terms.

12. Contact Information

For any questions, concerns, or to exercise your right of cancellation, please contact us at:

VIDI TRAVEL TURIZM HIZMETLERI LTD. STI.
Website: www.viditravel.com
Email: info@viditravel.com
Phone: +90 546 296 33 22